Cancellation and Refund Policy
At RareKlass.com, customer satisfaction is our priority. We strive to ensure a smooth shopping experience. Please review our cancellation and refund policy carefully.
– Cancellation Before Dispatch:
You can cancel your order within 24 hours of placing it. If the order hasn’t been dispatched, we will process a full refund.
– Cancellation After Dispatch:
Once the product is shipped, cancellation requests will not be accepted. You can still initiate a return after receiving the product as per our Return Policy.
– How to Cancel:
Contact us at support@rareklass.com or call us at +91 7696919454 with your order number to initiate cancellation.
– Refund for Cancelled Orders:
If you cancel your order before dispatch, a full refund will be processed to your original payment method. It may take 5-7 business days for the amount to reflect in your account.
– Refund for Returned Products:
If eligible for a return, we will process a refund after receiving and inspecting the product. Please ensure the item is in its original condition, with all tags and packaging intact.
– Non-Refundable Items:
– Customized or personalized products.
– Items on final sale or discounted products.
– Products must be returned unused and in the same condition as delivered.
– Returns should be initiated within 7 days of receiving the product.
– Refunds will be issued only after the product passes our quality check.
– If you haven’t received a refund within the expected time, please:
– If you wish to exchange an item, please contact us within 7 days of delivery.
– Exchanges are subject to product availability.
For any issues related to cancellations, refunds, or returns, please reach out to us:
– Email: support@rareklass.com
